Shipping policy

SHIPPING POLICY

Please note, shipping time frames do not include
processing time. Orders will be delivered based on the
option chosen once the order has been fully processed
and prepared. Orders are only shipped Monday - Friday
once processing has been completed.


PROCESSING TIMES

Orders are processed pending item availability and
payment approval. During high volume periods, product
availability may be subject to change while your order is
being processed
Orders placed Monday through Friday will be processed
and shipped within 3-5 business days.
Orders placed on Friday or over the weekend will start
processing the following Monday and will ship within 3-5
business days.

SHIPMENT TRACKING


You can track your order with the tracking information
provided in your shipment notification e-mail.

SHIPPING & BILLING ADDRESS

Shipping addresses cannot be different from billing
addresses. We will only ship your order if your shipping
and billing address are the same. All orders with different
shipping and billing addresses will be canceled.

LOST OR STOLEN PACKAGE


If you believe that your package was lost or stolen, please
contact the shipping courier first to track your order
before sending us an email.
We are not responsible for lost or stolen packages.


SHIPPING FEES

Shipping fees are non-refundable and will not be
included in your refund or exchange